TECHNETITLE AGENCY, INC.

STANDARD TERMS AND CONDITIONS OF SERVICE AGREEMENT

Use of the services of TechneTitle Agency, Inc., an Ohio corporation (the “Company”) (or use of any documents provided by the Company) constitutes consent by you—whether a Buyer, Seller, Realtor, Attorney, Lender, or other entity utilizing the services of the Company for a transaction involving real estate—to the terms, conditions, and provisions set forth in this Standard Terms and Conditions of Service Agreement (hereinafter the “Agreement”).

IMPORTANT NOTICE TO ANYONE USING THE SERVICES OR DOCUMENTS REQUIRED OF TECHNETITLE AGENCY, INC –READ CAREFULLY


1.       Definitions. When used in this Agreement, the following terms, when capitalized, shall, unless the context dictates a different meaning, have the meanings set forth in Appendix 1 – Definitions, which is attached hereto and incorporated herein.

2.       Scope of Services.

a.       Fiduciary Duties. The Client acknowledges and agrees that the Company—when engaged as a Settlement Agent or Title Agent—shall have no general fiduciary duties or obligations to the Purchaser or Seller in a real estate transaction. In such Real Estate transactions, the Company is acting solely as a limited agent of the Client where all duties are contractual.

b.      As Settlement Agent. The Company shall act in a reasonably prudent manner in all services with which the Company has been engaged. In its capacity as a Settlement Agent, the Company shall be obligated to prepare only those documents which are ordinarily and customarily required in an ordinary real estate transaction. Any legal documents which are regularly required in a transaction which—when prepared—could constitute the practice of law shall be subcontracted to be prepared by a licensed attorney for Thomson Law Co. in good standing in the state where the real property on the transaction is located, in a limited scope, and based solely on the information provided to the Settlement Agent in writing. All receipts and disbursements of the Company shall be in U.S. Dollars and any payment to any party will be via check made payable from a domestic U.S. Bank and any wire shall be only to a domestic U.S. Bank.

c.       As Title Agent. When engaged as a Title Agent, the Company shall follow all applicable federal, state, and local laws and regulations and shall issue title insurance commitments, policies, and products authorized by the Underwriter, following all applicable Underwriter rules, regulations, and guidelines. The Company will consult the Underwriter when required by the Company’s agency agreement or when the Title Agent in its sole discretion believes that underwriting requires the decision of the Underwriter. The Company shall under no circumstances be obligated to issue a title insurance commitment, product, or policy in contravention of the Underwriter’s instructions. While the Company will provide copies of publicly available documents referenced on the title product upon the written request of the Client, any work undertaken in order to produce the title product on a specific transaction is the proprietary work product of the Company and the Client shall have no right to the title examination or internal communications whether between Company employees or with the Underwriter.

d.      Ancillary Services. In certain circumstances, the Company may agree to provide services outside of the scope of the Company’s status as a Title Company. Such services may include a Property Report (see Definitions), Deed or other legal document preparation related to real estate. To the extent that such service relates to preparing a legal document, the Company will subcontract with Thomson Law Co. to have one of the licensed attorneys prepare such document and the services rendered will be limited to the scope requested by the Client. In providing Ancillary Services, the Company is NOT acting as a Title Company and shall not be obligated to provide services normally provided by a Settlement Agent or Title Agent.

3.       Use of Closing Statement. Unless otherwise agreed to by the Company in writing, You authorize the Company to use a Combined Settlement Statement for any real estate transaction in which the company is the Settlement Agent. You also authorize the disclosure of the official settlement statement or a copy of the same to parties to which disclosure is reasonably necessary, including, but not limited to Licensed Real Estate Brokerages, Licensed Real Estate Salespersons, Licensed Mortgage Loan Originators, Licensed Mortgage Loan Officers and their support staff, Homeowner’s Associations, Condominum Associations, etc.

4.       Fees. The Company shall charge fees in transactions based upon the Company’s standard schedule of rates. Upon written request from the Client, the Company will provide a copy of the Company’s Standard Schedule of Rates. If a transaction contemplates extraordinary measures, the Company may agree to provide services related to such extraordinary measures upon quote provided to the Client.

a.       Fees in Cash Transactions. By utilizing the Company’s services, the Parties acknowledge that the provision of services in a Cash Transaction by the Company is contingent upon the Company providing an Owner’s Policy of Title Insurance (with standard exceptions remaining and without endorsements which may be provided by the Title Company upon written request by the Client and pursuant to Underwriter requirements), whether paid for by the Buyer or Seller pursuant to each party’s contractual obligations. The Company shall be under no obligation to provide Services in a Cash Transaction without payment of the applicable fees under the Company’s Cash Transaction fee sheet. All fee sheets are available upon written request.

5.       Privacy Statements. The Company will maintain the private information in accordance with the Company’s Privacy Statement which may be found on the Website. The Company shall be under no obligation to maintain the privacy of the Client’s personal information in a manner more stringent than as outlined on the Company’s Privacy Statement unless required by applicable law.

6.       Independent Escrow Agent. On all real estate transactions where the Company acts as Settlement Agent, the Company shall act as an independent third-party and will not provide legal counsel to any of the parties as to their rights and obligations under the terms of any purchase contract or other agreement therein. Exceptions to this are the following:

a.       The Company may prepare certain documents which are reasonably necessary to consummate any standard real estate transaction under non-adversarial circumstances, including Deeds, affidavits, resolutions, memoranda. The Company reserves the right to charge fees for the preparation of such items.

b.       The Company has common beneficial ownership with Thomson Law Co., an Ohio corporation. Thomson Law Co. employs attorneys licensed to practice law in the states of Ohio and/or Kentucky. However, Thomson Law will provide legal advice or services unless specifically requested by a party to the transaction, agreed to by the firm, and when no conflict exists or—if a waivable conflict exists—upon informed consent in writing among the parties.

7.       Compliance with Applicable Law. The Company shall insist on strict adherence to all federal, state, municipal, and local laws on all real estate transactions where the Company acts as Settlement Agent or Title Agent. The Company reserves the right to withdraw its services if, among other things, Client fails to honor the terms of this agreement by: 1) failing to pay the Company for its services; 2) failing to adhere to applicable law; 3) failing to act ethically, legally, or in good faith in the Company’s reasonable discretion. If the Company reasonably believes that its services are being used or intended to be used to violate any law, the Company shall have the right to use any reasonable means necessary to disclose such information to the proper authorities.

8.       Termination. The Company’s services shall terminate upon: 1) notice of cancellation from a Buyer, Seller, Lender, or their agents; 2) upon the Company’s reasonable belief that its services are being used to commit an act that is illegal, unethical, or immoral; or 3) upon the Company’s compliance with all closing instructions and issuance of all deliverables to the parties in the transaction.

9.       Disclosure of Thomson Law Co. Common Beneficial Ownership. The Client is advised that the Company has common beneficial ownership with Thomson Law Co.. The Client acknowledges that Thomson Law Co. and its attorneys, employees, and agents may a Purchaser or Seller prior to such time as the Company is engaged by the Client, or may agree to represent a Client in a limited scope after the Company has been engaged by the Client. The Client is advised that the Client can consult with independent legal counsel. The parties hereby waive any causes of action, claims, demands, and/or damages relative to any existing or perceived conflicts presented by Thomson Law Co.’s representation of any party to a transaction.

10.   Records Retention. While the Company may keep information about a specific transaction for an indefinite time, the Company shall be under no obligation to keep or preserve records longer than applicable federal, state, or local laws or regulations require.

Use of Website. Use of the Company’s Website is always governed by the terms contained within Appendix 2, which is attached hereto and incorporated herein.


APPENDIX 1 to TECHNETITLE AGENCY, INC.

STANDARD TERMS AND CONDITIONS OF SERVICE AGREEMENT

DEFINITIONS (ALPHABETICAL)

1.       “ALTA” means the American Land Title Association, a national trade association.

2.       “ALTA Settlement Statement” means any form promulgated and certified by the American Land Title Association that itemizes all of the credits and costs associated with a real estate transaction.

3.       “Borrower” means any Business Entity or Natural Person which is obtaining a loan for a Purchase of Real Property or Refinance of a loan secured by a mortgage upon real property

4.       “Buyer” or “Purchaser” means any Business Entity or natural person capable of acquiring a title interest in real estate in the state/commonwealth where the real property of a specific transaction is located.

5.       “Buyer Settlement Statement” means an ALTA Settlement Statement, HUD-1 Settlement Statement, or other closing statement which itemizes ONLY the closing fees and costs of the Buyer in a specific real estate transaction.

6.       “Cash Transaction” means a transaction for purchase and sale of Real Property whereby the Company has been engaged to provide Services to consummate such transaction which does not include the provision of a federally related mortgage loan to a bank or other financial institution subject to money anti-money laundering penalties or regulations.

7.       “Client” means any of the following: A natural person, Trust, Estate, or Entity who is participating in a real estate transaction and/or real estate closing for a purchase, sale, or Refinance transaction as a Seller, Purchaser, or Borrower involving one or more pieces of real estate and for whom the Company is providing Services (as defined below) and either has received compensation or will receive compensation for such Services. Nothing in this Agreement shall be construed to identify the Client as a client of any attorney of the Company nor to avail the Client of any privileges or rights (including, but not limited to, attorney-client privilege) unless the Client specifically and contractually engages an attorney for the Company or Thomson Law Co. for the provision of legal services.

8.       “Combined Settlement Statement” means an ALTA Settlement Statement, HUD-1 Settlement Statement, or other closing statement which itemizes the closing fees and costs of both the Purchaser and Seller in a specific real estate transaction.

9.       “Dodd Frank” means the Federal Statute commonly referred to as The Dodd-Frank Wall Street Reform and Consumer Protection Act, as amended.

10.    “Entity” means any entity other than a natural person (corporation, partnership (whether general or limited), joint venture, limited liability company, trust, estate or any other entity of any type) formed (whether by act or by operation of law), incorporated, or organized by one or more persons under the laws of a government of competent jurisdiction as being for some profitable or charitable purpose.

11.    “GLBA” means the Federal Statute commonly referred to as the Gramm-Leach-Bliley Act, as amended.

12.    “Homeowner’s Policy” means the Homeowner’s Policy of Title Insurance on forms promulgated and approved by the American Land Title Association and is differentiated from the Owner’s Policy based upon the coverages provided, title premiums, underwriting requirements, and other matters.

13.    “KDI” means the Kentucky Department of Insurance.

14.    “Lender’s Policy” means either a Loan Policy of Title Insurance or a Short-Form Residential Loan Policy of Title Insurance on forms promulgated and certified by the American Land Title Association.

15.    “Non-Public Personal Information” or “NPI” means personally identifiable information such as information provided to the Company on a form or application, information about a transaction, or any other information about a customer that is otherwise unavailable to the general public. Social Security Numbers, Driver License Numbers, and Financial Account Numbers are always considered NPI. NPI includes, but is not limited to, information defined as NPI under one or more of the following: Dodd Frank, the GLBA, RESPA, any applicable Federal Statute, or any applicable State Statute.

16.    “ODI” means the Ohio Department of Insurance.

17.    “Owner’s Policy” means the ‘basic’ Owner’s Title Insurance Policy on forms promulgated and certified by the American Land Title Association.

18.    “Policy” or “Policies” means an Owner’s Policy, Homeowner’s Policy, and/or Lender’s Policy generally as those terms are defined within this Agreement.

19.    “Property Report” means a report of the status of title to a piece of Real Property issued by an attorney who is licensed and in good standing in the state where the subject real property is located. The liability of the Property Report shall be limited to the amount paid for such report, and the Company, nor the attorney issuing the Property Report shall have no liability beyond the amount paid for the Property Report. The scope of such Property Report will depend on the requested scope by the Client and the nature of the property. The default—unless requested in writing by the Client in writing—shall be a Marketable Title Act search, searching back to the Root of Title as defined in Ohio R.C. §5301.47(E).

20.    “Real Property” means a piece or parcel of land, together with all permanent fixtures and structures attached to it.

21.    “Refinance” means any transaction whereby one or more of the current titleholders of one or more parcel of real estate is acquiring a loan or otherwise renewing or reorganizing a debt secured by specific parcel(s) of Real Property secured by a Mortgage from a bank or financial institution and whereby a title insurance product has been requested by the bank or financial institution.

22.    “RESPA” means the Real Estate Settlement Procedures Act, 12.U.S.C. Section 2601 et seq., as amended.

23.    “Seller” means any Business Entity, Natural Person, or, in the case of decedents or trusts, the fiduciary party authorized by law to sell or otherwise transfer an interest in real property under the laws of the state/commonwealth where the real estate is located.

24.    “Seller Settlement Statement” means an ALTA Settlement Statement, HUD-1 Settlement Statement, or other closing statement which itemizes ONLY the closing costs of the Seller in a specific real estate transaction.

25.    “Services” means any services (including, but not limited to, the provision of title insurance products, settlement services, escrow services, accounting, receipt or disbursement of funds into or out of the accounts of the Company, and/or use of the Company’s office, documents, time (including staff time on phone calls and mail – whether electronic or physical mail)) of any type rendered by the Company under any agreement or contract, express or implied, between a Client and the Company.

26.    “Settlement Agent” means the Company solely in its capacity as a neutral, third-party facilitator of a real estate transaction between a buyer and a seller and/or a borrower and a lender ensuring the orderly transfer of legal title (or an interest in legal title) of Real Estate but not in its capacity as an Authorized Agent of the Underwriter. The Settlement Agent does not mean the Title Agent.

27.    “Title Agent” means the Company solely in its capacity as the Authorized Agent of a title insurance company with which the Company has an active agency agreement as identified on the title product issued in a specific transaction and as may be amended from time to time. The Title Agent does not mean the Settlement Agent.

28.    “Title Company” means the Title Agent and Settlement agent jointly.

29.    “Underwriter” means the title insurance company(ies) to which the Company is an Authorized Agent with an active agency agreement and upon which the Company issues Policies.

30.    “We” or the “Company” means TechneTitle Agency, Inc., an Ohio corporation, including any of its branches and/or employees.

31.    “Website” means any pages on or documents contained within the official website utilized by the Company at www.technetitle.com as the same may be amended from time to time.

32.    “You” or “Your” means the Client.


APPENDIX 2 – USE OF WEBSITE 

1.       Use of the Website. The Company’s Website is comprised of various web pages operated by the Company. The Website is offered to You as a limited license conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of the Website constitutes your agreement to all such terms, conditions, and notices. The Company reserves the right to change the terms, conditions, and notices under which the Website is offered, including but not limited to the charges associated with the use of the Website. As a condition of your use of the Website, You warrant to the Company that You will not use the Website for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use the Website in any manner which could damage, disable, overburden, or impair the Website or interfere with any other party's use and enjoyment of the Website. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Website.

2.       Linked Sites. The Website may contain links to other Websites ("Linked Sites"). The Linked Sites are not under the control of the Company and the Company is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. The Company is not responsible for webcasting or any other form of transmission received from any Linked Site. The Company is providing these links to You only as a convenience, and the inclusion of any link does not imply endorsement by the Company of the site or any association with its operators.

3.       Communication Services. The Website may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, and/or other message or communication facilities designed to enable You to communicate with the public at large or with a group (collectively, "Communication Services"), You agree to use the Communication Services only to post, send and receive messages and material that are proper and related to the particular Communication Service. By way of example, and not as a limitation, You agree that when using a Communication Service, You will not: defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others; publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent, or unlawful topic, name, material or information; upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless You own or control the rights thereto or have received all necessary consents; upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another's computer; advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages; conduct or forward surveys, contests, pyramid schemes, or chain letters; download any file posted by another user of a Communication Service that You know, or reasonably should know, cannot be legally distributed in such manner; falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded; restrict or inhibit any other user from using and enjoying the Communication Services; violate any code of conduct or other guidelines which may be applicable for any particular Communication Service; harvest or otherwise collect information about others, including e-mail addresses, without their consent; violate any applicable laws or regulations. The Company has no obligation to monitor the Communication Services. However, The Company reserves the right to review materials posted to a Communication Service and to remove any materials in its sole discretion. The Company reserves the right to terminate your access to any or all of the Communication Services at any time without notice for any reason whatsoever. The Company reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process, or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in the Company's sole discretion. Always use caution when giving out any personally identifying information about yourself or your children in any Communication Service. The Company does not control or endorse the content, messages or information found in any Communication Service and, therefore, the Company specifically disclaims any liability regarding the Communication Services and any actions resulting from your participation in any Communication Service. Managers and hosts are not authorized Company spokespersons, and their views do not necessarily reflect those of the Company. Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction and/or dissemination. You are responsible for adhering to such limitations if You download the materials.

4.       Submissions. The Company does not claim ownership of the materials You provide to the Company (including feedback and suggestions) or post, upload, input, or submit to any Company Website or its associated services (collectively "Submissions"). However, by posting, uploading, inputting, providing or submitting your Submission You are granting the Company, its affiliated companies and necessary sublicensees permission to use your Submission in connection with the operation of their Internet businesses including, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate, and reformat your Submission; and to publish your name in connection with your Submission. No compensation will be paid with respect to the use of your Submission, as provided herein. The Company is under no obligation to post or use any Submission You may provide and may remove any Submission at any time in the Company's sole discretion. By posting, uploading, inputting, providing, or submitting your Submission You warrant and represent that You own or otherwise control all of the rights to your Submission as described in this section including, without limitation, all the rights necessary for You to provide, post, upload, input or submit the Submissions.

5.       INFORMATIONAL PURPOSE. THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE WEBSITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. THE COMPANY AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE WEBSITE AT ANY TIME. ADVICE RECEIVED VIA THE WEBSITE SHOULD NOT BE RELIED UPON FOR PERSONAL, MEDICAL, LEGAL, OR FINANCIAL DECISIONS AND YOU SHOULD CONSULT AN APPROPRIATE PROFESSIONAL FOR SPECIFIC ADVICE TAILORED TO YOUR SITUATION. THE COMPANY AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE WEBSITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND. THE COMPANY AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.

6.       NO LIABILITY. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE WEBSITE, WITH THE DELAY OR INABILITY TO USE THE WEBSITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE WEBSITE, OR OTHERWISE ARISING OUT OF THE USE OF THE WEBSITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF THE COMPANY OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE COMPANY WEBSITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE COMPANY WEBSITE.

7.       SERVICE CONTACT. If via Email: legal@technetitle.com or—if in writing—TechneTitle Agency, Inc., Attn: Legal Department, 400 TechneCenter Drive, Suite 400, Milford, Ohio 45150.

8.       TERMINATION/ACCESS RESTRICTION. The Company reserves the right, in its sole discretion, to terminate your access to the Website and the related services or any portion thereof at any time, without notice.

9.       GENERAL. To the maximum extent permitted by law, this agreement is governed by the laws of the State of Ohio and You hereby consent to the exclusive jurisdiction and venue of courts in Clermont County, Ohio in all disputes arising out of or relating to the use of the Website. Use of the Website is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including without limitation this paragraph. You agree that no joint venture, partnership, employment, or agency relationship exists between You and the Company because of this Agreement or use of the Website. The Company's performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Company's right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Company Website or information provided to or gathered by Company with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision, and the remainder of the agreement shall continue in effect. Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and the Company with respect to the Website and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Company with respect to the Website. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be drawn up in English.

10.    RIGHTS RESERVED. All contents of the Website are Copyrighted by TechneTitle Agency, Inc. and/or its suppliers. All rights reserved. Any rights not expressly granted herein are reserved.

11.    TRADEMARKS. The names of actual companies and products mentioned herein may be the trademarks of their respective owners. The example companies, organizations, products, people and events depicted herein are fictitious. No association with any real company, organization, product, person, or event is intended or should be inferred.

12.    NOTICES AND PROCEDURE FOR MAKING CLAIMS OF COPYRIGHT INFRINGEMENT. Pursuant to Title 17, United States Code, Section 512(c)(2), notifications of claimed copyright infringement under United States copyright law should be sent to Service Provider's Designated Agent. ALL INQUIRIES NOT RELEVANT TO THE FOLLOWING PROCEDURE WILL RECEIVE NO RESPONSE. See Notice and Procedure for Making Claims of Copyright Infringement.